First and foremost, we take great pride in ourselves and our products, therefore customer satisfaction is our number one concern. We urge customers to double-check their orders before checking out but, when necessary, we do have a 30-day return policy on all pre-manufactured items.
The process is quite simple. Please notify a Gunsafe.com customer service representative of your return to receive a return authorization number and the correct location to send your item. It is essential that each item is in its original condition and packaging.
Customers are responsible for the return freight or shipping costs and a 15% restocking fee. Once the return item has been received and inspected you will receive a credit for the total of your purchase minus the freight and restocking fees.
Please Note: Unfortunately, we cannot receive returns on custom built items.